Refund policy

Six Pack Sweets™ Return and Refund Policy

Six Pack Sweets™ is operated by Stormgate LLC. For return or refund questions, contact support@sixpacksweets.com. Please include your order number and details of your request.

Edible products

Edible products are generally not returnable. If an edible product arrives with visible shipping damage, contact us with your order details and photos of the product and packaging so we can verify the damage. If verified, we will issue a refund. We do not offer replacements for shipping-damaged edible products.

Non-food products

You may request a return within 30 days after delivery. Returned items must be unused and in their original packaging. Contact us before sending a return so we can provide return instructions. Items sent back without first requesting a return will not be accepted.

The customer pays return shipping. We will reimburse 50% of that shipping cost when a verified shipping document is provided. Refunds for eligible non-food returns are processed after we receive the item and check its condition.

Damaged, defective, or incorrect items

Please inspect your order upon arrival and contact us immediately if an item is defective, damaged, or incorrect so we can evaluate the issue. Include your order details and photos of the item and packaging.

Return address

Attn: Brian Tavolacci
4352 Breton Road SE
Kentwood, MI 49512
United States

Refund processing

We will notify you when your refund is approved. Approved refunds will be issued to your original payment method within 10 business days. Your bank or card provider may require additional time to process and post the refund. If more than 15 business days have passed since approval, contact support@sixpacksweets.com.